Privacy Policy

Effective August 8th, 2023

Welcome to Connect3.io (the "Platform"), a service provided by Connect3 (the "Company"), which is currently pending incorporation. In this Privacy Policy, we describe how we handle and process your personal data when you use our website and services. By using our website and services, you acknowledge and agree to the practices outlined in this Privacy Policy.

Introduction

At Connect3.io, we are committed to safeguarding your privacy. This Privacy Policy outlines how we handle your personal data and ensures that our processing of your information is lawful and accurate. Please take the time to carefully review this policy, as it applies to all interactions with our website and services.

If you have any inquiries about this Privacy Policy, feel free to contact us at the provided contact details or email us at [email protected].

Data Collection and Processing

We collect your personal data through various means, including when you create a user account, engage with our services, and interact with our emails. We also gather information about your web activities and interactions with our services from third-party sources.

Categories of Personal Data

The types of personal data we process include:

• Contact information: such as your email address, phone number, location, professional designation, and details about the organization you represent, as well as tax and credit card information related to services you've ordered.
• Account details: including your username or userID.
• Browser information: such as browser type and version, referring website, time zone, visited pages, IP address, and approximate location based on IP address.
• Web activity and email interactions: information about your behavior on our website, interactions with our emails, and usage of our services.

It's important to note that we do not store IP addresses from requests to our blockchain nodes, nor do we profile or aggregate calls to our blockchain nodes based on user data.

Use of Your Data

We process your personal data for several purposes:

1. Providing Services: We process your data to deliver our services, manage your account, facilitate purchases, provide support, and offer general information about our services. This processing is based on our legitimate interest in serving you or your consent.

2. Service Improvement: We use your data to enhance our offerings, including testing, troubleshooting, and bug fixing. We analyze user behavior and generate statistics to improve our services, perform market research, and gather customer feedback. This processing aligns with our legitimate interest in enhancing our services.

3. Marketing Communications: We communicate with you about our services, terms, and marketing messages. You can opt-out of these communications at any time using the unsubscribe link in our messages. This processing is based on our legitimate interest in promoting our services or your consent.

Sharing Your Data

We share your personal data with affiliated companies, third-party suppliers, and service providers involved in IT infrastructure, hosting, marketing, financial services, and customer support. If we undergo a business transfer, your data might be disclosed to a prospective purchaser.

When working with service providers, we enter into data processing agreements to ensure compliance with our instructions and this Privacy Policy. Sharing your data is essential for our legitimate interest in providing services, complying with contracts, and legal obligations.

Transferring Data Outside the EU/EEA

If our partners, service providers, or potential buyers are located outside the EU/EEA, we may transfer your data to such locations. These transfers adhere to data protection standards through adequate safeguards, standard contractual clauses, or other measures approved by the European Commission.

Data Retention

We retain your data only as long as necessary for its original purpose or as required by law. Our established procedures ensure the removal of unnecessary data, including data related to deleted accounts, at least once a year.

Security Measures

We prioritize data security by implementing appropriate safeguards and monitoring for vulnerabilities. Our systems are designed to protect against unauthorized access and misuse of personal data.

Cookies

We use cookies to collect standard internet and user behavior information. For further details on our use of cookies, please refer to our Cookie Policy.

Your Rights

You have several rights regarding your personal data:

• Access and Rectification: You can access and correct your personal data through your account settings.
• Erasure: You can request the erasure of your data under certain conditions.
• Restriction: You have the right to restrict the processing of your data in specific cases.
• Object: You can object to processing based on our legitimate interest.
• Data Portability: You can receive your data in a structured, machine-readable format.
• Withdraw Consent: You can withdraw your consent at any time through your account settings.
• File Complaints: If you believe our processing breaches data protection laws, you can lodge a complaint with the supervisory authority.

Changes to Privacy Policy

We may update this Privacy Policy. Any changes will be communicated on our website, and we encourage you to review the updated policy carefully.

Thank you for entrusting Connect3.io with your data privacy. We're committed to providing a secure and transparent experience for all users.